Terms Conditions

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Terms & Conditions

The Malecón House is an exclusive sea side property where every guest reservation is both important and special to us. An advanced payment of 50% of your reservation is required for a stay of 2 or more nights. A 100% deposit is required for one night stays. The balance is due at check in and you may pay by cash or credit card. If your travel plans change and you must cancel your reservation, please call us at least 30 (thirty) days prior to your arrival date to cancel your reservation. We will refund your deposit, less a 10% service charge of your total reservation.

In the unlikely event that you must cancel with less than thirty (30) days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund may be made.

Rates/policies are subject to change and vary during high impact periods and special requests.

A 60 day cancellation notice is required on whole house bookings and for some holidays and special events.

Check-in: 3:00 PM – 6:00 PM. If arriving outside of check-in times, PLEASE CALL TO LET US KNOW your arrival time and/or keep us posted of changes in your estimated arrival time.

Check-out: 11:00 AM.

Absolutely NO Smoking inside, also no candles and no mosquito coils; designated outdoor smoking areas are available. A $250.00 cleaning fee will be charged for smoke in a room.

No food preparation or take-away meals in the rooms. Kindly use exterior patio tables. No ice chests in rooms.

A credit card number will be required and kept on file for any and all damages that may occur during guest stay. At no time will the credit card be charged unless damage occurs.

We reserve the right to refuse service to anyone. Proper behavior is required at all times. Guests showing a misconduct will be asked to leave with no refund. There is a $60 fee for each lost key.

Guests are strongly advised to obtain Travel Insurance for flights and accommodation especially during Northern winter periods when extreme weather can be expected and during the Tropical Storm season- July through October.

Your Malecón House Team